Terms of Service

Effective Date: May 15, 2025

Welcome to WAYFAIL. These Terms of Service ("Terms") govern your access to and use of our website at www.wayfail.xyz and any related services (collectively, the “Services”). By using our site, browsing our content, or placing an order, you agree to be bound by these Terms.

If you do not agree to these Terms, please refrain from using our website.

1. General Information

1.1. WAYFAIL (“we”, “us”, “our”) is a fashion brand providing clothing and accessories to customers worldwide.
1.2. These Terms apply to all visitors, users, and customers who access or make use of our Services.
1.3. We reserve the right to update or modify these Terms at any time. Continued use of the website after any such changes constitutes acceptance of the updated Terms.

2. Eligibility

2.1. You must be at least 18 years old or the age of majority in your jurisdiction to make purchases through our site.
2.2. By placing an order, you confirm that all information you provide is accurate and complete.

3. Product Information

3.1. We strive to ensure that all product descriptions, images, and pricing are accurate. However, we do not guarantee that all product details are free from error.
3.2. Colors may appear differently depending on your screen settings.
3.3. We reserve the right to discontinue or modify any product at any time without prior notice.

4. Orders & Payments

4.1. Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
4.2. All prices are listed in USD unless otherwise stated.
4.3. We accept major credit/debit cards and PayPal. Payment must be received in full before your order is shipped.
4.4. In the event of payment failure or fraud detection, the order will be canceled automatically.

5. Shipping & Delivery

5.1. Orders are typically processed within 1–3 business days.
5.2. Delivery time varies depending on the shipping method and location. See our [Shipping Policy] for more details.
5.3. We are not responsible for delays caused by customs, natural events, or shipping carriers.
5.4. Customers are responsible for providing accurate shipping details. We are not liable for delivery failures caused by incorrect addresses.

6. Returns & Exchanges

6.1. We offer a 30-day return policy for eligible items in original condition with tags attached.
6.2. Returns due to defects or shipping errors are covered by us. Returns for personal reasons are at the customer’s expense.
6.3. See our [Return Policy] for detailed instructions.

7. Intellectual Property

7.1. All content on the WAYFAIL website—including text, images, designs, logos, and graphics—is the property of WAYFAIL or its licensors.
7.2. You may not copy, reproduce, distribute, or use any content without our written permission.
7.3. WAYFAIL reserves the right to take legal action against unauthorized use or reproduction of our intellectual property.

8. User Conduct

8.1. You agree not to use our website for any unlawful, abusive, or harmful purpose.
8.2. You must not interfere with the website’s functionality or attempt to access protected areas without authorization.
8.3. We reserve the right to suspend or terminate accounts that violate these rules.

9. Privacy

9.1. By using our website, you agree to the collection and use of your information as outlined in our [Privacy Policy].
9.2. We take data security seriously and apply reasonable measures to protect your personal information.

10. Limitation of Liability

10.1. To the fullest extent permitted by law, WAYFAIL shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services.
10.2. Our maximum liability shall not exceed the total amount paid by you for the relevant order.

11. Force Majeure

We are not liable for delays or failures caused by events beyond our control, including but not limited to natural disasters, strikes, pandemics, or governmental actions.

12. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

For any questions or concerns regarding these Terms, please contact us:

Email: support@wayfail.xyz
Website: www.wayfail.xyz